OnePlus customers go to Change.org out of frustration

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It looks as if the OnePlus saga has taken a new twist by making the government aware of the issue.

We have seen customers file complaints with the FTC and now to see this change.org petition is really not a good look for the company OnePlus.

What do you think about this recent development?
And do you think the issue is getting better or worse?
Let me know in the comments.

On another note we have purchased a OnePlus device directly through the company….. Why you may ask. 1.) people said because we purchased ours from ebay we havent had the real OnePlus experience.
2.) The device we purchased wasnt directly from oneplus.

Ok fair points on both.
And no the company had NO Idea we purchased the device and we had a family member purchase it so that OnePlus doesnt know who which order it is so they make sure its a good phone. We are getting one luck of the draw like anyone else and will report on the device as soon as it comes in which should be end of this week or beginning of next. Cant say what process the order is in. I dont want to tip our hand to OnePlus.

If the device is good with no issues I will say so. If not… I will also say so.
Then there is no debate. Ill go through RMA is bad and… Will video each process. And the public will see either good or bad. Its that simple.

See you soon.
TK

More devices show up with new defects from OnePlus

Twitter its a thing in 2014. While OnePlus continues to try and censor its forum members, they have started to take to twitter and have posted screen shots of PayPal disputes and defective phones.

OnePlus has been answering to other press outlets lately claiming they would never charge for a warranty return, Yet images on twitter today of emails from OnePlus doing exactly that have surfaced.
Also on twitter are more screenshots of PayPal disputes as people are realizing they are not getting help from support and want their money back.

Here are some images from the past day.
Make sure to follow us on twitter @tktechnews as TK will post each image and retweet each image or issue you are having.
Censorship in 2014 is much harder with social media.

Could this be the end of OnePlus

Reports are coming in of Hundreds of people filling PayPal disputes against oneplus for the yellow band issue.
And in one case we received a conversation with a customer and PayPal in which PayPal assures the customer they will get a refund because quote “We have placed a hold against these funds”

If PayPal has frozen the funds from OnePlus it could be the end of that company. Its one thing to lose money in a recall etc for bad devices and a whole other issues to have your merchant freeze funds.

We will keep updating this story as more info comes in, But right now its really not looking good for OnePlus.

Have you filed a PayPal dispute? Let us know in the comments below and whether you got your money back.

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